Just Hundreds of Delighted Customers, an Overflowing Order Book and Countless Kind Testimonials and Referrals. Which tells you that customers seem to like our no-nonsense approach. Our staff do too, which is why they stay.
If there’s anything that sums up exactly what we stand for it’s a client story (a leading national electrical company we’re far too modest to name). They asked us to price a repair of an air conditioning unit as they were surprised to have been quoted £2,750 by their contracted partner.
We took a look at the job and quoted them exactly what it should have cost - £460.
We’ve been their main provider of air conditioning and ventilation ever since.
“Punctual and polite we’ve had a great service over the last couple of years. The patients really appreciate it when the weather’s more extreme”Tracy Uniewska - Practice Manager, Parsonage Dental Practice
“I rang them up talked through our requirements and they really knew their stuff. They answered all our questions and importantly gave us a very fair price. It was an easy decision to use K2.”Helen Cantillon - Practice Manager, New Mills Medical Practice
“In the summer too when it’s really hot now the environment’s lovely. It’s cool in the surgery , it’s cool in the waiting room.”Jayne Gibbons - Practice Manager, Hope Dental Practice
“Anything that makes my life easier is good by me. And I have to say K2 are really helpful, really proactive, taking the trouble to contact me to arrange the regular maintenance checks.”Claire Gordon - Practice Manager, Hest Bank Dental Practice
At K2 we value and respect every relationship - whether that’s with each other, ourprospects, clients, or ex- clients. It’s why we always do our best to respond promptly to enquiries, opportunities to quote and to conducting surveys. And it’s why, when we win the work, we crack on with it.
We know your time is important. When you ask for a price we’ll get it to you quickly and accurately. When we say we’ll be on site, we’ll be there. And when we give you project timelines, we stick to them. So you can be sure. So your time is well spent.
Every successful project relies on open and honest communication. Good news, bad news, any news, we always make sure that you’re kept completely in the picture.
We’re only as good as our last job, which is why we work so hard to make every project our best project.
We’re not just a successful and proven heating and ventilation company, we’re pretty handy at identifying and nurturing apprentices - all part of our ‘promote from within’ policy.
If we give a price - that’s the price. Simple, straightforward, transparent. And it’s why, if possible, we share explanation service works and costing video. So everything is clear.
We’ve no time for BS. None. We’re too busy doing great work.
We don’t inflict price creep or hidden costs on our customers, we tell it like it is, we’re fair, and, as strange as this might sound, we’d always rather keep an existing customer than win a new one. It’s a winning combination, where the latest, greatest heating and cooling technology meets good old-fashioned business values.
Got a question? Get in touch with us today and we'll be happy to help.
Bolton (Head Office): 116-118 Long Causeway, Farnworth, Bolton, BL4 9BL
Tel: 01204 361171
…or email us on info@k2hc.co.uk
